Frequently Asked Questions (FAQ)

General Information

What is Ojojas?
Ojojas is a platform where you can reach out to people near-by to ask for job or service to be done for you, and also let people know you are available for jobs or services. Our goal is to make it more efficient and effective to get people nearby for a service/job, either as an employee or as the employer.
How can I contact Ojojas?
You can reach us via the following methods:

Products/Services

What products/services does Ojojas offer?
We offer a range of products and services, including:
  • Broadcast of Jobs: Advertises jobs
  • Broadcast of Services: Advertises services
  • Online Tasks: Social media engagement, software tests for users and many more.
  • Referral Program:This enables you to earn points that could be converted to cash for each approved referred user
I need someone to do a job for me, how can I let people closeby know?
Before a user can either ask for jobs/services they must first follow the jobs of their choices and to do this is quite simple
Watch this video to learn how to follow some jobs: Click Here
Then you can now let people know of your request; Click Here
I am available for some jobs/tasks, how can I let people closeby know?
It is very simple, watch this short video for how;Click Here
How can I search for a particular job?
It is easy to do this on Ojojas;Click Here to watch
How can I earn points with online programs that could be converted to cash?
It is easy to do this on Ojojas ;Click Here to watch And more details would be given on this as we proceed.
How are the points earned calculated and converted to cash rewards?
Note that the points earned are based on which campaign is active.
Each campaign depends on various factors such as the amount allocated, user participation, the success rate of the campaign, its duration, and the number of users who participated.
How can I get my referral code and link?
Click on your profile, then click on “Get Referral Code”, afterwards, under Referral Program“Generate Referral Code”.
Example is: https://ojojas.com/register?ref=23ZADoJdGp the code in this link is “ 23ZADoJdGp”.
I referred someone but it didn’t reflect on my points, what can I do?
You can ask for the username of the user, and send it to us via support@ojojas.com and we shall look into it.
And note; Only verified users are counted for approval for your points.
How does the daily check-in work?
This is a daily point each user earns when they visit the task section daily. The points increases for each user who have visited for at least 2 consecutive days.
Meaning any day a user missed, the point they could earn starts from the default point. Which is currently set to 10 pts.
I searched for a job, but it is not available. What can I do?
You can simply send us an e-mail via feedback@ojojas for this
How do I place an order or book a service?
You can place an order or book a service by reaching out to us. For detailed instructions,email us at feedback@ojojas.com
Do you offer custom solutions?
Yes, we offer custom solutions tailored to your needs. Please contact us at order@ojojas.com or Call us: +2347055283029 to discuss your requirements.

Account and Billing

How do I create an account?
To create an account, visit registration page and follow the instructions. You will need to provide any required information, e.g., email, password, etc.
What payment methods do you accept?
We accept the following payment methods:
  • Credit Cards: Visa, MasterCard, etc.
  • Paystack
  • Bank Transfer
  • USSD
How do I update my billing information?
You can update your billing information by logging into your account and navigating to the profile section. If you need assistance, please contact our support team.

Technical Support

What should I do if I experience technical issues?
If you experience technical issues, please try the following steps:
  • Refresh the page
  • Check your internet connection
  • Clear your browser cache
  • Restart your device
    • If the issue persists, contact our technical support team at support@ojojas.com or via our telegram directly.Telegram Messager
    How can I reset my password?
    To reset your password, go to user profile under update profile and follow the instructions. Similarly, If you forgot your password, you can go through login page and follow the instruction. You will need to provide your email address to receive a password reset

    Privacy and Security

    How does Ojojas protect my personal information?
    We take your privacy seriously and use industry-standard security measures to protect your personal information. For more details, please review our privacy policy.
    Will my information be shared with third parties?
    We do not share your information with third parties except on occasions where they are necessary to provide the best services for you or as required by law . For more information, please refer to our privacy policy.

    General enquiry

    How can I provide feedback or suggestions?
    We welcome your feedback and suggestions! Please send them to feedback@ojojas.com
    Where can I find more information about Ojojas?
    For more information, visit our website at about us or follow us on Twitter.